Communication Style Differences!!

"My boss never says please, thank you, hello, or anything nice in email. He just tells me to do things. For instance, he will send an email that says 'Do not forget to include these figures in the proposal' or 'Be sure this goes out in today's mail.'"

When I asked her whether she thought it was simply a style difference between them, she said, "Maybe, but it is very rude."

Could you be that rude boss? If so, take a few seconds to spread a little kindness. I timed myself typing the words below. Notice how little time it takes to communicate kindness and consideration.

Please. (2 seconds)
Would you please (3 seconds)
Thanks. (2 seconds)
Thank you! (3 seconds)
Thanks very much. (4 seconds)
Good morning. (3 seconds)
Hello. (2 seconds)
I appreciate it. (4 seconds)
I hope you had a great weekend. (5 seconds)
Enjoy your lunch. (5 seconds)

Is not it worth it to invest a few seconds to raise an employee's morale? If you are reading my posts, I bet you enthusiastically agree. But if the boorish boss is part of your team, why not share this post? Maybe he will even thank you.

Using Bold Font!!

It makes sense to use a bold font to highlight information. Used sparingly and logically, bolding focuses the reader's attention on a particular part of a message.

But too much bold text, which I am illustrating here, makes readers dizzy.

The other day I read a research report with bold text sprinkled everywhere. On one page, 25 separate instances of bolding fought for the reader's attention. It looked just like this entry. I could not fix my attention anywhere.